Team Members

The professionals you’ll meet at Richmond Training are talented experts who love their work. They are highly skilled and have a great deal of expertise in industry. They are also very passionate about education and training and go over and beyond for all of their apprentices. They constantly strive for excellence on behalf of their learners and nothing is too much for their students as they provide flexibility and ongoing support both pre and post Apprenticeship.
Our staff do everything they can to be available when you need them. They’re only a quick call away and are always happy to offer advice, support and handy hints and because it’s always nice to put a face to a name, here are some of our team.

Susan Mayers Associate Director

Principal, SFA & EFA Contracts Manager since January, 1999
I have over 20 years’ experience delivering EFA & SFA contracts I have been the lead nominee for OFSTED inspections for the past 5 years and successfully gained Good with Outstanding features.
My passion is engaging and supporting trainees and apprentices through their pathway to meet their aspirations and change their lives.
At Richmond we have a dedicated experienced team that are always here to help guide and advice you through your training.

Sharon Whitworth

Sharon Whitworth Lead IQA

Lead IQA since April 2016

I started work with Richmond Training in Jan 2016 as an Assessor/Trainer with a caseload of 40 learners based in Chester and surrounding areas, I became the Lead IQA in April 2016 due to a restructure within the organisation.
I have worked in Health and Social Care for over 15 years, my background is working predominately with adults, elderly, and learning disabilities, I have worked in care since I was 17 years old and have vast experience working within the industry.
I have a recognised teaching qualification which I completed at Bolton University.
I enjoy supporting learners to achieve their goals and aspirations and I have supported a number of learners over the years to achieve and find it very rewarding when learners progress within their job role.

Jeanette Ladd

Jeanette Ladd Assessor/trainer/IQA

Qualified Teacher, Assessor, IQA for 20 years delivering across North West Regional

I joined Richmond Training just over a month ago as an assessor/IQA, although I am new to Richmond Training I am not new to training and assessing. I have worked in care since I was nineteen and had various health and social care roles. I started my career working in a children’s home and have gained a wealth of experience from working with children, young adults, the elderly and people with learning disabilities, in a variety of settings. I have undertaken voluntary work here and overseas working with children and the elderly gaining experience and looking at this from another perspective. I am also a qualified lecturer where I taught health and social care subjects from foundation to advanced learners. I have also been a moderator and examiner for the Institute of Welfare. I have been an assessor for over twelve years now and thoroughly enjoy my role. I am passionate about assessing and training and helping learners to achieve their goals, I hope to pass on my knowledge and experience and enthusiasm to others for many years to come.

Julia Curtis

Julia Curtis Assessor

Highly qualified Assessor

My name is Julia and I have worked in the Health and Social Care sector for 16 years. I have had a number of roles within the sector ranging from support worker for adults with learning disabilities and challenging behaviours to working with the elderly. I have also managed an outreach service for adults with learning disabilities who still live at home and have been Registered Manager of Children’s Homes for children with learning disabilities and challenging behaviour.
I became an assessor as I am passionate in ensuring that the people who are caring for and supporting the most vulnerable people in our society receive the best training available in order to provide the most effective person centred care as possible. In my role I can ensure that my learners gain the knowledge they require to carry out their roles and through observation are able to put this knowledge into practice. Undertaking a qualification of this sort can be challenging but definitely rewarding and we can fun on the way!


Dawn Blackmore-Wilde

Dawn Blackmore-Wilde Assessor/IQA

Highly Experienced Assessor/IQA & One-file champion

I have worked in education and Health & Social Care for over 20 years.
I have had several roles whilst working in Training- Manager, Assistant Manager, Co-ordinator, Internal Verifier, Assessor, Pathway Adviser and Training Adviser.

I have written, developed and implemented several scheme of work, embedded English & Maths. I deliver Math through a range of strategies and include embedding personal, emotional, independent living and healthy lifestyles. Awareness of the programmes contents in each area is essential as well as sharing resources and good practice.

I have supervised staff, monitored performance, completed work reviews, return to work, dealt with any complaints from staff, visitors, and learners. I am the Safeguarding officer at Warrington and I have dealt with in-house situations and liaised with the police, social services and attended multi disciplinary meetings.

I have strong interpersonal skills, leadership and organisational skills. I also deliver consistent, structured sessions and high standard of classroom management that is needed to guide and educate any learner. I have been able to give learners another perspective on their education, improve their confidence and intrinsic motivation and encourage them to take ownership of their future choices.

Brenda Simcock

Brenda Simcock Business development & Assessor/ IQA

Centre Manager for Apprenticeships across Cheshire & Warrington

My name is Brenda Simcock I started work with Richmond Training in June 2016.

I have been in training for 18 years. I started out as an assessor in Health and Social Care in July 1999. I then progressed to coordinate an Entry to Employment programme for 16-18 year olds. After two years I moved back into the health and Social Care sector where I was part of the Internal Quality team where I was responsible for the Internal Verification of up to 500 learner portfolio’s.

I then progressed to become Assistant Manager with the training provider with which I worked for 12 months, progressing to become the Manager responsible for a team of 15 and an SFA and EFA contract. I Successfully managed the team to a 100% success rate in 6 out of 7 programmes delivered in the centre. I then did 7 months freelance with a company on another employment programme before becoming an activity Coordinator supporting individuals with Mental Health Issues, physical and learning disabilities overcome barriers to employment.

Mark Williams

Mark Williams Commercial and enterprise tutor

Delivering high quality tailored courses

Having worked in the Hospitality Industry for 24 years, I have extensive knowledge and expertise within this sector, I deliver and assess accredited qualifications in First Aid, Alcohol Licencing, Customer Service and Health and Safety and Health and Social Care. I am passionate about delivering high quality tailored courses to suit the individual’s needs, to ensure you receive the best training available.en.

Natasha Pedlow

Natasha Pedlow Assessor

Committed to making a difference
I have worked in Health and social care since I was 17 years old I have extensive experience in the field as a support worker, Senior support worker, care co-ordinator and Team leader manager. I specialise in End of life care, Dementia care, Learning Disabilities and multiple other conditions. I enjoy learning new things and supporting people to learn and deliver care. I qualified as an assessor in 2012 and have delivered care training since 2009 – I thrive off creating new and advanced training to support the delivery of care from awareness to specialised care.

I consider myself to be a pleasant, eager and conscientious person with energy to drive achievements. I always make myself available to support learners as I pride myself on succeeding when working with others. I currently Support learner’s through QCF and functional skills, Train care staff in all areas of care delivery in the classroom and on site and I Deliver care to service users in their own homes.

Lynn Renshaw

Lynn Renshaw Assessor/IQA

Highly Qualified IQA/Assessor
I started work at Richmond Training which is based with Chester in January 2016 as an Assessor with a small caseload of 15, when I was actioned to generate starts geographically and complete IQA sampling on learners  portfolio’s.
My professional experience is working predominately with adults, elderly, and learning disabilities, I have worked in care since I was 17 years old and have vast experience, knowledge and skills of working within the sector.
I am a qualified QCF Assessor and Internal verifier for The Health and Social Care Team within Adult Care.  I have worked within Adult Care Sector for approximately 26 years. I also have the 7407 which is a recognised teaching qualification, this has given me the opportunity to support learners on their journey, and to achieve their goals as I find it very rewarding when I empower learners to progress and achieve within their specific area.

Donna Foulds

Donna Foulds Assessor/IQA

Assessors for over 20 year
I have been at Richmond Training for nearly 2yrs.  In the time I have been here I have worked to a high standard to ensure all learners aim to meet their targets and achieve timely. I have over 19yrs experience working as an assessor delivering Health and Social Care L2&L3. I have worked in the industry since I was 17yrs old and have worked with the elderly, young adults and learning disabilities. I have a recognised teaching qualification and I am also an IQA (Internal Quality Assurance).  I enjoy working with different employers and meeting new people.  I work to a high standard so all learners can achieve their career goal timely and I find this rewarding.

Nikki Shirley

Nikki Shirley Office Manager

Office manager driving quality of Assessment

For the past 3 years I have worked as Office Manager for Richmond Training.

I have always worked in Administration for Training Providers for 20 years, I have had many different roles starting off as an Apprentice office junior working my way up within different teams. I am always available to support and help learners completing their qualification in any way possible.

Jules Ward

Jules Ward Development/ Assessor/ IQA

Experienced in business development

I am an experienced assessor and IQA in Business administration, Customer service and Retail. Having worked in training for over 18yrs. I have a degree in Business and Finance

I have ran my own business in the hospitality and catering industry and then progressed into training and education.

I have held several roles in the training industry such as business development, placement officer, assessor, IQA and Coordinator.

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