Team Members

The professionals you’ll meet at Richmond Training are talented experts who love their work. They are highly skilled and have a great deal of expertise in industry. They are also very passionate about education and training and go over and beyond for all of their apprentices. They constantly strive for excellence on behalf of their learners and nothing is too much for their students as they provide flexibility and ongoing support both pre and post Apprenticeship.

Our staff do everything they can to be available when you need them. They’re only a quick call away and are always happy to offer advice, support and handy hints and because it’s always nice to put a face to a name, here are some of our team.

Susan Mayers Associate Director

Principal, SFA & EFA Contracts Manager since January, 1999
I have over 20 years’ experience delivering EFA & SFA contracts I have been the lead nominee for OFSTED inspections for the past 5 years and successfully gained Good with Outstanding features.

My passion is engaging and supporting trainees and apprentices through their pathway to meet their aspirations and change their lives.
At Richmond we have a dedicated experienced team that are always here to help guide and advice you through your training.

Julia Curtis

Julia Curtis Skill Coach

Highly qualified Skill Coach

My name is Julia and I have worked in the Health and Social Care sector since 2003 and have been with Richmond Training from 2014. I have had a number of roles within the sector ranging from support worker for adults with learning disabilities and challenging behaviours to working with the elderly. I have also managed an outreach service for adults with learning disabilities who still live at home and have been Registered Manager of Children’s Homes for children with learning disabilities and challenging behaviour.

I became an Skill Coach as I am passionate in ensuring that the people who are caring for and supporting the most vulnerable people in our society receive the best training available in order to provide the most effective person centred care as possible. In my role I can ensure that my learners gain the knowledge they require to carry out their roles and through observation are able to put this knowledge into practice. Undertaking a qualification of this sort can be challenging but definitely rewarding and we can fun on the way!

Mark Williams

Mark Williams Commercial and enterprise tutor

Delivering high quality tailored courses

Having worked in the Hospitality Industry for 24 years, I have extensive knowledge and expertise within this sector and have been with Richmond Training since 2014. I deliver and assess accredited qualifications in First Aid, Alcohol Licencing, Customer Service and Health and Safety and Health and Social Care. I am passionate about delivering high quality tailored courses to suit the individual’s needs, to ensure you receive the best training available.en.

Lynn Renshaw

Lynn Renshaw Skill Coach/IQA

Highly Qualified IQA/Skill Coach
I started work at Richmond Training which is based with Chester in January 2016 as an Skill Coach with a small caseload of 15, when I was actioned to generate starts geographically and complete IQA sampling on learners  portfolio’s.
My professional experience is working predominately with adults, elderly, and learning disabilities, I have worked in care since I was 17 years old and have vast experience, knowledge and skills of working within the sector.

I am a qualified QCF Skill Coach and Internal verifier for The Health and Social Care Team within Adult Care.  I have worked within Adult Care Sector for approximately 26 years. I also have the 7407 which is a recognised teaching qualification, this has given me the opportunity to support learners on their journey, and to achieve their goals as I find it very rewarding when I empower learners to progress and achieve within their specific area.

Donna Foulds

Donna Foulds Skill Coach/IQA

Skill Coachs for over 20 year
I have been at Richmond Training since 2014.  In the time I have been here I have worked to a high standard to ensure all learners aim to meet their targets and achieve timely. I have over 19yrs experience working as an Skill Coach delivering Health and Social Care L2&L3. I have worked in the industry since I was 17yrs old and have worked with the elderly, young adults and learning disabilities. I have a recognised teaching qualification and I am also an IQA (Internal Quality Assurance).  I enjoy working with different employers and meeting new people.  I work to a high standard so all learners can achieve their career goal timely and I find this rewarding.

Nikki Shirley

Nikki Shirley Office Manager

Office manager driving quality of Assessment

I have worked as Office Manager for Richmond Training Since 2013 .

I have always worked in Administration for Training Providers for 20 years, I have had many different roles starting off as an Apprentice office junior working my way up within different teams. I am always available to support and help learners completing their qualification in any way possible.

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