Team Members

Team Members

The professionals you’ll meet at Richmond Training are talented experts who love their work. They are highly skilled and have a great deal of expertise in industry. They are also very passionate about education and training and go over and beyond for all of their apprentices. They constantly strive for excellence on behalf of their learners and nothing is too much for their students as they provide flexibility and ongoing support both pre and post Apprenticeship.

Our staff do everything they can to be available when you need them. They’re only a quick call away and are always happy to offer advice, support and handy hints and because it’s always nice to put a face to a name, here are some of our team.


Susan Mayers

Head of Richmond Training and Contracts Manager

Having gained over 18 years’ experience in contract management and apprenticeship delivery, my overriding passion is to provide an engaging and quality training experience for our trainees and apprentices, supporting them to meet their aspirations and change their lives through education and training At Richmond we have a dedicated experienced team that are always here to help guide and advise you through your training who possess a comprehensive knowledge of the skills you will need to launch and maintain a successful career.

Our Skills Coaches are Never Above You, Never Below You, they are Always Beside You on your Learner Journey


Julia Curtis

Skill Coach Highly qualified Skill Coach

My name is Julia and I have worked in the Health and Social Care sector since 2003 and have been with Richmond Training from 2014. I have had a number of roles within the sector ranging from support worker for adults with learning disabilities and challenging behaviours to working with the elderly. I have also managed an outreach service for adults with learning disabilities who still live at home and have been Registered Manager of Children’s Homes for children with learning disabilities and challenging behaviour.

I became an Skill Coach as I am passionate in ensuring that the people who are caring for and supporting the most vulnerable people in our society receive the best training available in order to provide the most effective person centred care as possible. In my role I can ensure that my learners gain the knowledge they require to carry out their roles and through observation are able to put this knowledge into practice. Undertaking a qualification of this sort can be challenging but definitely rewarding and we can fun on the way!


Mark Williams

Commercial and enterprise tutor Delivering high quality tailored courses

Having worked in the Hospitality Industry for 24 years, I have extensive knowledge and expertise within this sector and have been with Richmond Training since 2014. I deliver and assess accredited qualifications in First Aid, Alcohol Licencing, Customer Service and Health and Safety and Health and Social Care. I am passionate about delivering high quality tailored courses to suit the individual’s needs, to ensure you receive the best training available.en.


Donna Foulds

Skill Coach/IQA Skill Coachs for over 20 year

I have been at Richmond Training since 2014.  In the time I have been here I have worked to a high standard to ensure all learners aim to meet their targets and achieve timely. I have over 19yrs experience working as an Skill Coach delivering Health and Social Care L2&L3. I have worked in the industry since I was 17yrs old and have worked with the elderly, young adults and learning disabilities. I have a recognised teaching qualification and I am also an IQA (Internal Quality Assurance).  I enjoy working with different employers and meeting new people.  I work to a high standard so all learners can achieve their career goal timely and I find this rewarding.


Nikki Shirley

Office Manager Office manager driving quality of Assessment

I have worked as Office Manager for Richmond Training Since 2013 .

I have always worked in Administration for Training Providers for 20 years, I have had many different roles starting off as an Apprentice office junior working my way up within different teams. I am always available to support and help learners completing their qualification in any way possible.

Our Mission

Richmond Training is committed to the development of skills knowledge and behaviours in our learners and our staff.
We recognise and encourage equality, diversity , integrity in all aspects of our business.
Richmond training Skills Coaches are; Never Above You Never Below you We are Always beside you on your learner Journey.